48 hours+
€25 min
2,000
30x
Anjouan
2025
Visa
Mastercard
PayPal
Skrill
Bank Transfer
Apple Pay
Mad Casino brings a medieval twist to online gambling with its castle-themed VIP system and competitive cashback rates reaching 30%. The welcome package stretches across three deposits totalling £2,500, while the withdrawal process completes within five business days. Players seeking alternatives to GamStop restrictions will find this platform accommodating, though the Comoros license and modest withdrawal caps require careful consideration before committing serious bankroll.
| Founded | 2023 |
| License | Anjouan Comoros Gaming Authority |
| Owner | Not publicly disclosed |
| Game Portfolio | 5,000+ titles |
| Top Providers | Pragmatic Play, NetEnt, Evolution Gaming, Hacksaw Gaming, Play’n GO |
| RTP Range | 94% – 98% |
| Welcome Bonus | Up to £2,500 across 3 deposits |
| Minimum Deposit | £20 (£25 for Crypto) |
| Withdrawal Speed | Within 5 business days |
| Support | Live chat, email |
| Mobile | Fully optimized browser platform |
The Bottom Line: Strong cashback rewards and game variety offset concerns about licensing credibility and restrictive withdrawal policies.
Mad Casino launched in 2023 with a distinctive medieval aesthetic that extends beyond surface-level theming into its VIP structure. The platform operates under an Anjouan Comoros Gaming Authority license, which provides basic regulatory oversight but lacks the consumer protections associated with stricter jurisdictions like the UK Gambling Commission or Malta Gaming Authority. This licensing arrangement means players won’t benefit from the same dispute resolution mechanisms or financial protections available at UKGC-regulated sites.
The site employs SSL encryption for data protection and third-party game testing through its provider partnerships. Players from numerous territories can access the platform, though certain jurisdictions remain restricted based on licensing agreements. The medieval castle interface creates an immersive atmosphere while maintaining functional navigation across game categories and banking sections. The dark colour scheme reduces eye strain during extended sessions, a thoughtful design choice for players who enjoy longer gaming marathons.
During testing, I found the platform accepts players from regions where GamStop doesn’t apply, making it an option for those seeking gaming access outside UK self-exclusion schemes. The ownership details remain somewhat opaque, which is common among Comoros-licensed operators but worth noting for transparency-focused players. Players seeking similar non-GamStop alternatives with comparable bonus structures might also explore our LuckyWands Casino review for another option in this space.
The promotional lineup balances acquisition bonuses with ongoing player retention through cashback and reload structures. The overall package competes well against similar platforms, though the wagering requirements demand attention before claiming.
Before diving into bonus territory, setting deposit limits and using tools like session timers helps maintain healthy gambling habits. Resources such as GamCare provide confidential support services including counselling, forums, and financial advice for anyone concerned about their gaming patterns. Taking advantage of these safeguards keeps the entertainment factor front and centre while preventing gambling from becoming problematic.
The welcome package splits across your first three deposits, each matched at 100% up to £500. Depositing £20 on each occasion activates the minimum bonus amount, while maxing out at £500 per deposit claims the full £2,500 package. I tested this with a £100 first deposit and received the full match instantly credited to my bonus balance. The bonus structure offers more flexibility than single-deposit alternatives you might find at platforms like FlashDash Casino.
The structure allows flexible bankroll management since you’re not required to claim all three bonuses consecutively. Some players might prefer grabbing the first two bonuses and skipping the third, or spacing deposits across weeks rather than days. The Mad Casino bonus terms apply uniformly across all three deposit matches, maintaining consistency throughout the welcome period. This approach lets you test the platform before committing larger amounts.
Free spin promotions appear primarily through the VIP leveling system rather than the welcome package. When advancing between medieval tiers, the platform awards batches of spins on selected slots, typically from Pragmatic Play’s catalogue. During my progression from Serf to Knight, I received 50 spins on Gates of Olympus with a 24-hour expiration window. The tight expiration requires immediate use, so plan your gaming sessions accordingly.
The Mad Casino free spins carry their own 30x wagering requirement separate from deposit bonuses. Winnings convert to bonus funds first, then require playthrough before becoming withdrawable. Eligible games rotate monthly, so checking the promotions page before claiming prevents disappointment if your favourite title isn’t included. Players seeking more generous free spin packages might want to check our BetMac Casino review for comparison.
The medieval VIP Club transforms the typical points-grinding system into a narrative progression through five distinct tiers. Players accumulate points through real-money wagers, with every £10 wagered earning one point regardless of game type. Climbing from Serf to Diamond King unlocks increasing cashback percentages and additional perks like faster withdrawal processing. The gamified approach makes progression feel more rewarding than standard loyalty schemes.
| Level | Points Required | Benefits |
|---|---|---|
| Serf | 0 – 999 | 5% daily cashback, standard support |
| Knight | 1,000 – 4,999 | 10% daily cashback, free spins on level-up |
| Baron | 5,000 – 14,999 | 15% daily cashback, weekly reload bonus |
| Lord | 15,000 – 49,999 | 20% daily cashback, priority withdrawals |
| Diamond King | 50,000+ | 30% daily cashback, dedicated manager, exclusive bonuses |
The VIP progression feels achievable for regular players without requiring unrealistic wagering volumes. I noticed the platform tracks progress transparently through an account dashboard showing exactly how many points separate you from the next tier. This transparency helps players plan their gaming activity around tier advancement goals.
Creating an account took approximately three minutes from landing page to logged-in status. The registration form requests standard details: email address, password, date of birth, full name, residential address, phone number, and currency preference. I selected GBP as my currency, which locked in permanently since the platform doesn’t allow currency changes post-registration.
After submitting the initial form, the system immediately granted account access without email verification. However, attempting a withdrawal triggered the KYC process, which required uploading a government-issued ID (passport or driving license), proof of address dated within three months (utility bill or bank statement), and front-and-back photos of my Visa card with middle digits obscured.
The verification team processed my documents within 48 hours during business days, which aligns with the stated Mad Casino withdrawal time framework. Players should prepare these documents in advance to avoid delays when cashing out winnings. Having clear, high-resolution scans ready speeds up the entire verification process considerably.
The platform hosts over 5,000 titles from 100+ developers, creating a substantial library that spans classic slots to live dealer studios. Navigation filters include provider selection, volatility indicators, and new release tags that simplify browsing through the extensive catalogue. During peak evening hours, game loading speeds remained consistent without noticeable lag.
The slot collection dominates the game floor with offerings from Pragmatic Play, Hacksaw Gaming, NetEnt, and Play’n GO among others. I tested popular titles like Sweet Bonanza, Wanted Dead or Wild, and Book of Dead, all performing smoothly on desktop. The Mad Casino mobile experience translated these games effectively to smaller screens without compromising graphics quality. The variety ensures players never run short of fresh titles to explore.
Standout features include:
Filtering by RTP percentage would improve the browsing experience, though most game information pages display this data when you click through individual titles. The search function responds accurately when entering specific game names. Players who enjoy exploring new slot releases will appreciate the dedicated new games section that highlights recent additions.
Evolution Gaming powers the live dealer section with blackjack, roulette, and baccarat tables staffed by professional croupiers. I joined a standard blackjack table with a £5 minimum stake and found dealing pace acceptable for recreational players. The chat function worked reliably for interacting with dealers, though some tables disable this feature during peak traffic. The streaming quality remained consistent throughout my testing sessions.
Virtual table games include:
The live casino contribution to Mad Casino bonus wagering sits at 10%, making these games inefficient for clearing promotional requirements. Players focusing on table games might prefer deposit-only play rather than claiming bonuses that restrict their preferred gaming style. Those seeking platforms with better table game bonus contributions might consider alternatives like Moana Casino which offers more favourable terms for table game enthusiasts.
The progressive section features networked jackpots from Microgaming’s Mega Moolah series and standalone progressive slots from various providers. Seed amounts start from £100,000 on major titles, with historical payouts reaching seven figures according to provider data. I tested the qualifying bet sizes and found most progressive slots require maximum bet activation to enter jackpot draws, which impacts bankroll longevity during extended sessions.
The jackpot tracking displays current prize pools across all progressive titles, helping players identify the most attractive opportunities. Some standalone progressives offer better odds than the massive network jackpots, though the potential payouts scale accordingly. Understanding these differences helps players make informed choices about where to allocate their progressive slot budget.
Payment diversity covers traditional card methods, e-wallets, and cryptocurrency channels. The platform doesn’t charge transaction fees on deposits or withdrawals, though your payment provider may apply their own charges. A £10 monthly dormancy fee applies to accounts inactive for 12 consecutive months, so occasional logins prevent this automatic deduction.
| Method | Deposit Limits | Fees |
|---|---|---|
| Visa/Mastercard | £20 – £5,000 | None |
| Bitcoin | £25 – £10,000 | None |
| Ethereum | £25 – £10,000 | None |
| Tether | £25 – £10,000 | None |
| Litecoin | £25 – £10,000 | None |
| Skrill | £20 – £5,000 | None |
| Neteller | £20 – £5,000 | None |
| Bank Transfer | £100 – £10,000 | None |
The Mad Casino deposit methods process instantly for crypto and e-wallet transactions, while bank transfers require 1-3 business days to reflect in your account balance. I tested a £50 Skrill deposit that credited immediately, allowing me to start playing within seconds of confirmation. For those new to cryptocurrency gambling, the official Bitcoin website provides helpful resources on wallet setup and transaction security.
| Method | Processing Time | Withdrawal Limits |
|---|---|---|
| Visa/Mastercard | 3-5 business days | £20 – £1,000/day, £2,000/week |
| Bitcoin | 1-3 business days | £25 – £1,000/day, £2,000/week |
| Ethereum | 1-3 business days | £25 – £1,000/day, £2,000/week |
| Skrill | 1-3 business days | £20 – £1,000/day, £2,000/week |
| Neteller | 1-3 business days | £20 – £1,000/day, £2,000/week |
| Bank Transfer | 3-7 business days | £100 – £1,000/day, £2,000/week |
The Mad Casino payout framework includes a 48-hour KYC verification window plus up to three business days processing time. My first withdrawal of £200 via Skrill completed in four days total, which fell within the advertised timeframe. The Mad Casino minimum withdrawal sits at £20 for most methods, while the Mad Casino maximum withdrawal restricts daily cashouts to £1,000 regardless of your balance size. Players seeking faster payouts might want to explore our Betti Casino review for quicker processing alternatives.
The Mad Casino withdrawal fees policy states zero charges from the platform, though cryptocurrency network fees apply when using digital currencies. Higher VIP tiers receive priority processing that can shave one business day off standard timelines. Planning larger withdrawals around the weekly limits helps manage expectations for significant wins.
The browser-based mobile platform requires no app download, functioning directly through Chrome, Safari, or other modern browsers. I tested the Mad Casino mobile interface on both iOS and Android devices and found consistent performance across operating systems. The responsive design adapts smoothly to different screen sizes without sacrificing functionality.
Game loading speeds matched desktop performance during my mobile sessions, with slots launching in under three seconds on 4G connection. The live casino operated without streaming interruptions, though Evolution’s mobile interface offers slightly reduced screen real estate compared to desktop viewing. Navigating between game categories, cashier functions, and account settings remained intuitive through the hamburger menu design.
Touch controls responded accurately during slot gameplay, with tap-to-spin and swipe gestures working as expected. The mobile cashier retained full functionality, allowing deposits and withdrawal requests without redirecting to desktop view. Account verification document uploads processed smoothly through the mobile camera interface, eliminating the need to switch devices mid-KYC process. The overall mobile experience competes well with dedicated casino apps from more established operators.
Support accessibility covers live chat and email channels, though phone support remains absent from the contact options. The live chat connects within 30 seconds during posted hours (10:00 – 22:00 GMT), with agents demonstrating adequate product knowledge during my test inquiries about bonus terms and withdrawal procedures.
The absence of 24/7 support creates gaps for players in different time zones or those experiencing issues outside posted hours. Email responses arrived professionally written but occasionally required clarification exchanges that extended resolution time. The FAQ database addresses common questions adequately, though it lacks depth compared to more established platforms.
Mad Casino delivers competitive cashback rewards through its gamified VIP system while maintaining a diverse game portfolio from reputable providers. The welcome package spreading £2,500 across three deposits provides flexibility, and the inclusion of cryptocurrency banking appeals to digital currency users. The medieval theming adds character without overwhelming usability.
However, the Comoros license introduces regulatory concerns that cautious players should weigh carefully. The £1,000 daily and £2,000 weekly withdrawal caps significantly restrict high-stakes players or anyone experiencing a substantial win streak. Processing times extending to five business days lag behind faster-paying competitors, while the lack of 24/7 support creates service gaps.
Based on game variety, bonus generosity, and VIP rewards, Mad Casino earns 3.5 out of 5. The platform suits recreational players seeking alternatives to GamStop restrictions with attractive cashback rates, but serious bankroll players should consider the withdrawal limitations before committing deposits.
James has spent over a decade in the gambling industry, starting as a croupier before transitioning to casino analysis. He oversees all TrustCasino reviews and ensures our editorial standards remain uncompromising. His expertise in licensing and regulatory compliance helps us identify trustworthy operators.